Last Updated: November 22, 2023
Welcome to RAIS Marketplace Platform. We are committed to providing a secure and user-friendly platform, both through our website at www.raistogether.com and mobile applications. We are continuously evolving to offer new features and applications under the umbrella of our “Platform” to enhance your experience.
By using any aspect of our Platform, you are affirming your understanding of and agreement to the collection, use, and disclosure of your information as detailed in this Policy. Your trust in our commitment to your privacy and security is highly valued, and we are here to support you throughout your journey on our Platform.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, contact details, date of birth, and other identifying information.
Financial Information: Bank account details, PayPal, and transaction history.
Communication Data: Records of correspondence and other communications between you and RAIS Marketplace.
Device and Usage Information: Data on your device and how you use our services.
Location Information: Information about your device’s location.
Other Information: Any other information you provide or that we collect as you use our services.
2. How We Use Your Information
We use your information for the following purposes:
To provide, maintain, and improve our services.
To verify your identity and eligibility.
To facilitate loans and transactions.
To communicate with you and provide customer support.
To comply with legal obligations.
To personalize your experience.
To prevent fraud and ensure the security of our services.
3. Information Sharing
We may share your information with:
Lenders and borrowers for loan processing.
Service providers and business partners.
Regulatory authorities as required by law.
Third parties in the event of a merger, acquisition, or sale of assets.
We take reasonable steps to implement and maintain appropriate security measures to protect your information, but no method of data transmission or storage is completely secure.
5. Cookies and Tracking Technologies
6. Your Choices
You may have choices regarding the collection and use of your information:
You can update or correct your information.
You can opt-out of marketing communications.
You can manage cookies and tracking technologies.
7. Accessing and Deleting Your Data
You may request access to or deletion of your personal information by contacting us.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect information from such individuals.
10. Contact Information
700 12th Street NW, Suite 700
Washington, DC 20005